Shipping

If shipping costs are incurred, these will be applied at checkout. We aim to have your order dispatched within 1 business day of receiving and accepting your order and confirming your payment. We will contact and advise you otherwise if there will be delays in despatch. Once your order has been completed you will receive an order confirmation email. Delivery should be within 48 hours of despatch however rural delivery can take up to 5 working days.

FREE SHIPPING – applies to a single New Zealand address and is based on the total value of the products in your cart less any discount.

Returns

We aim to supply a product that our customers are happy with. However if for some reason you are not happy with your product, or you have received it in a damaged state, then please contact us within 7 days of receipt of your order via email to [email protected], so we can arrange product return and refund. Please note we are unable to accept returns if the product has left New Zealand.

If you have made a mistake in your ordering please contact us within 24 hours to cancel the order before it is shipped.